The Onyx Radiance website is operated by Haonyx Radiance Lia Ltd.
2. Your consent
You will always have the choice whether to give us permission to process your information or not.
With data that is not essential to the core functionality of our services (e.g. cookies for marketing purposes, company name, etc.) you are able to decline permission without any consequences to your access to Onyx products.
If you choose to decline the use of essential information for the use of our services (e.g. essential cookies, payment information, e-mail address), we will be unable to give you access to all aspects of Onyx products that require such information to function. Whether any given information is essential to our services or not will be explicitly indicated when you are asked to provide or give permission for us to use such information.
3.1. Data we collect
We collect various forms of personal identifiable information. This includes all information which could directly be used to identify you. This includes your name, e-mail address, payment information and more.
We also collect data based on your usage of our platform with our optional cookies. This data is collected and processed fully anonymously, meaning it can not be traced back to you or your person.
3.2. How we use your data
We use your personally identifiable information for the following purposes:
- Provide you with access to all of Onyx products’s features
- Process your payments
- Inform you about important information regarding Onyx products, as well as any other information you choose to opt in to.
- Contact you to inform you about the status of your order, if there is a problem with your order, if you request us to via our support services, or for other reasons you may opt in to.
We use anonymous usage data to analyze the use of our platform by our users so we can improve our services.
Data regarding the use of our platform by our users may be shared with third parties we work with to improve our services and keep our activities running. This includes organizations like marketing agencies. This data will always be made fully anonymous before it’s shared.
Some of your personal identifiable information may also need to be shared with our partners to provide you with our essential services. Examples include shipping companies when we need to physically mail you a product. In these cases, these partners will only be provided with the information absolutely necessary to provide their service.
If a legal request for your personally identifiable information or other information regarding you or your person is requested by a federal court, judge or law enforcement, we are legally required to provide them with your personal identifiable information. In these cases, we may do so without your permission and without informing you.
Outside of these three categories, no party outside of Haonyx Radiance Lia Ltd will ever get access to your personal information unless you specifically grant us permission. If we do wish to share your information with an external party outside of these three categories, we will always explicitly ask you for permission first.
4. Retention of information
We retain your information as long as this is necessary to provide you with our services. All personal identifiable information will be deleted when you inform us you wish to stop using our services (e.g. by deleting your account), when your subscription expires, or when you explicitly request us to delete it. Once your request has been submitted and confirmed, your information will be deleted within 14 days.
Information may be retained for longer if this is necessary for legal requirements. If required by law or ordered by a federal judge or court, we may retain information for longer and/or share it with said organization.
5. Your rights
5.1. Your rights
You are the owner of your information. As stated by the GDPR, you have several rights regarding the treatment of your information by us.
- Right of access: You are entitled to receiving a copy of all personally identifiable information related to you and your person that we have processed
- Right to rectification: You are entitled to have any personally identifiable information you have provided to us corrected or adjusted in the case the information is not correct
- Right to erasure: You are entitled to having some or all personally identifiable information we have gathered be erased at your request
- Right to data portability: You have the right to transfer personally identifiable information we have processed to another party
5.2. Right to object
6. Opting out
In addition to our core services, we provide various extra services to improve your experience. This includes the sending of newsletters, contacting you for customer satisfaction surveys, et cetera. At any point, you may opt out of these kinds of services. For our contact via e-mail, you can click the link at the bottom of any of our e-mails to change your preferences. You can also opt out of additional communication and services in your account settings.
7. Security of your information
We take various measures to protect your data to the best of our abilities. In order to achieve this, we make use of:
- Security software, including virus scanners
- TLS secured connections for a secure connection between our servers and your device
- The DKIM, SPF and DMARC internet standards to protect our email traffic
8. Changes to this policy
1. What are cookies?
Cookies are small text files which are stored on your device when you visit a website that uses them. These cookies can serve a variety of purposes, but their general purpose is to store information which makes your browsing experience smoother and more convenient. For example, when you log into your account, a cookie may be saved which states your logged in. Then you won’t have to log in again next time you browse to our site.
Cookies can come both from the site you’re visiting and third parties who place cookies on our site. Some cookies are deleted as soon as you close your browser, while others remain and need to be manually deleted.
2. What types of cookies do we use?
On our website, we use three different kinds of cookies:
These are cookies which are required for our website to function. Our site uses these to perform basic tasks like logging you into your account and remembering your privacy settings. These cookies do not store any personally identifiable information, and do not track you in any way.
Since these features are integral to the functioning of our website, we can’t offer the option to turn these cookies off. If you still wish to disable them, most browsers offer settings or extensions that can do this for you. However, take note that if you do, some parts of the site may not work properly.
These are cookies that give us more insight into how our visitors use our website. These cookies allow us to count visitors and track how users move through our website. We can use this information to improve our website and offer our customers a more optimal experience. All information these cookies collect is completely anonymous. Nothing these cookies collect can ever be traced back to you. You can choose whether you want to allow these cookies or not.
These cookies come from our business and advertising partners. In other words, they come from external websites run by third parties. They may use these to get an idea of the topics you’re interested in, and then use this information to show you more personalized advertisements on other websites.
These cookies do not store personally identifiable information, but they work using a unique identifying number that’s connected to your browser and device. These cookies may track your activity across multiple websites. You can choose whether to allow these cookies or not. If you choose to not allow them, you will see fewer personalized advertisements.
We use essential cookies to:
- Recognise your login and keep you logged in when you return to our website
- Save your website preferences such as your preferred language and apply them
- Display the correct page for the device that you’re using
- Verify your details and process your payments when you make an order
We use these essential cookies to allow our website to function and make your browsing experience as convenient as possible.
We use functional cookies to:
- Track visits to our site
- Measure user engagement
- Gather information on how users interact with our site
- Gain information on how users get to our site
- Improve the performance of our site
All this data is fully anonymous. We use functional cookies to gain data which can give us insight into ways to improve our website. By analyzing this data, we can find potential points of improvement, which we can then act upon to improve the site and make your browsing experience better.
Analytical cookies are placed by our partners. These are used to:
- Gain insight into your interests and preferences
- Gain information regarding the effectiveness of our own advertisements
- Serve you more personalized advertisements
These cookies are used by our partners to target advertisements more effectively. This also allows us to more effectively reach people who may be interested in our services.
4. Changing your cookie preferences
When you visit our website while you haven’t set your cookie preferences, a banner will appear asking you for your choice. Here, you can set your preferences. If you wish to change your cookie preferences, you can do so by clicking here or by clicking the link at the bottom of this page. Alternatively, you can delete our cookies in your browser. Make sure you close our site before you delete them. When you return to our site, you’ll be asked for your cookie preferences again.
5. Deleting existing cookies
We are unable to delete our cookies for you, as they are saved locally on your device. You can delete cookies from our site in your browser’s settings. The way this is done varies between browsers, but generally a feature for this is laid out clearly in your browser’s settings. Please refer to your browser’s support page for more information on how to delete cookies.
If you change your cookie preferences, we will of course follow your new preferences. However, some old cookies from your previous settings may still remain on your device. If you want to delete these, you can do so manually as described earlier.
6. Changes to this policy
7. Contact info